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LEGAL INFORMATION

Terms & Conditions

Please read these Terms & Conditions carefully before using our website or purchasing our products.

01. General Information

By accessing or using the Lumina Europa website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

02. Products and usage

Our products are formulated with advanced nanofiber technology for external use only. Product descriptions and images are for informational purposes only and may be updated without prior notice.

03. Scientific and cosmetic disclaimer

Our products are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any disease. Results may vary depending on individual skin type and condition.

04. Orders and payments

All orders are subject to availability and confirmation. We reserve the right to refuse or cancel any order at our discretion. Prices are in EUR and include applicable taxes.

05. Shipping and delivery

We process orders within 1-2 business days. Delivery times may vary depending on location and external factors. Lumina Europa is not responsible for customs delays.

06. Returns and Refunds

Due to the hygienic nature of our nanofiber cosmetic products, returns are only accepted for sealed, unopened items in their original packaging, within 14 days of delivery.

07. Intellectual Property

All content, technologies, nanofiber formulations, trademarks, design, and intellectual property on this website are the exclusive property of Lumina Europa.

08. Limitation of Liability

Lumina Europa will not be liable for any direct, indirect, incidental or consequential damages arising from the use or inability to use our products or website.

09. Privacy and Data

We value your privacy and protect your personal data in accordance with GDPR and our Privacy Policy. We do not sell or share your data with unauthorized third parties.

10. Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Romania and the European Union, without regard to its conflict of law principles.

11. Contact Information

For any questions, requests, or assistance regarding these terms, please contact us at info@luminaeuropa.eu or through our official contact channels.

Still have questions? Our team is here to assist you.

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Call Us +40 123 456 789
Working Hours Mon – Fri: 9AM – 6PM (CET)
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